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LING CAI

Global Experience Design Leader, Researcher, Writer, Consultant & Speaker 

Championing collaboration and creativity, to bring people together and realise meaningful solutions that enhance lives through strategic information experience design & innovation.


Ling researches human-technology interaction experiences through design and innovation. Her current work examines global collaboration and human-centred AI in multi-user environments. With extensive experience in international digital communication and collaboration in the workplace, Ling is a PhD Candidate specialising in Information Experience Design Innovation at The Royal College of Art and is an award-winning design consultant. ​She has helped businesses achieve sustainable success, contributed to inclusive brand strategies, and delivered major digital transformations for both public and private sectors, including Deloitte

She is also the author of several verse novels such as Home

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Research papers

Research Papers (Selected)

2025

Relationality as Process for Virtual Collaborative Experience (VCE).

Cai, L. Exhibition and Publication at RCA Research Biennale 2025 (21–27 February), Royal College of Art.

2024

Virtual Collaborative Experience (VCE).

Cai, L. Published on PAPER 2024, Itinerant Space, Issue 2, Royal College of Art.

2024

Virtual Collaborative Experience (VCE): an experimental method for designing research questions in the context of a study of VCE. 

Cai, L. Published on Itinerant Space 2024, Issue 2, Royal College of Art.

2021

Connecting Experience: The Mobile V&A Visitor Experience (2012-2020).

Cai, L. [HoD MA Essay] Victoria & Albert Museum and Royal College of Art

2020

2019

Shaping Innovation: Design Thinking, the 1950s to the Present.

Cai, L. [HoD MA Essay] Victoria & Albert Museum and Royal College of Art

A Corno Ducale Hat and Doge Silvestro Valier: Design and Human Experience in Late Renaissance Venice (1600s-1700s)

Cai, L. [HoD MA Essay] Victoria & Albert Museum and Royal College of Art

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© 2025 by Ling Cai.

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